David McConnell

Collaborator
DISC Type : si

Director of IT at ABL 1 Touch Group Ltd

Burgess Hill, England, United Kingdom

Overview

David McConnell is a commercially focused technology leader and the current Director of IT at ABL 1 Touch Group Ltd. He specializes in MSP transformation, multi-cloud strategy, cost optimization, and scaling service operations. Colleagues have described him as personable and kind, with strong technical skills.

Based on his background, David appears to be a dedicated professional focused on driving measurable improvements in performance, service reliability, and financial results through effective technology leadership and governance.

He has consistently maintained multiple ISO certifications (9001, 20000, 23001, 27001) in previous roles, demonstrating a strong commitment to quality and security standards.

Personality Overview

Consensus Builder

Appreciative

Good Listener

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

MSP Transformation
His career is centered on helping Managed Service Providers (MSPs) mature their operations, strengthen customer experience, and achieve scalable, profitable outcomes.
Cloud Cost Optimisation
He has a proven track record of leading cloud migrations and implementing cost controls that deliver measurable improvements in financial results and operational resilience.
Service Delivery
As a former Group Service Director, he has deep experience transforming service delivery models, improving SLA performance, and strengthening governance through frameworks like ITIL.

Media Appearances

David has no verified media appearances

Work History

1-2026
Director of IT at ABL 1 Touch Group Ltd
3-2025 - 12-2025
Group Service Director at Utilize Plc
9-2024 - 2-2025
Chief Technology Officer at Redsquid | B Corp
8-2021 - 9-2023
Chief Information Officer at Marathon Managed Services
5-2018 - 7-2021
Head of IT at Acora - Managed IT Services

Education

1991 - 1993
Education details unavailable from Salesian RC School, Chertsey

More Information

Social Presence :

Prographics :

Exp : 6 Location : Burgess Hill, England, United Kingdom Job Level : Mid-senior Designation : Director of IT at ABL 1 Touch Group Ltd
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • If possible, involve their colleagues in the sales process
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Show them how they look good by making this decision

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t give the impression of being unproven or risky
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from David

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will David move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can David take some risk or not?

  • They probably won’t put a lot at risk.

You And David

Personality Compatibility


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