David Reiss

Trailblazer
DISC Type : ID

SVP Client Development at The RDI Corporation

Greater Minneapolis-St. Paul Area, United States

Overview

David Reiss is an accomplished operations professional and the Senior Vice President of Client Development at The RDI Corporation, with over 20 years of expertise in call center operations and global outsourcing. He earned his BA from the University of Wisconsin-Madison. Colleagues describe him as compassionate, innovative, and customer-centric.

While specific personal hobbies are not publicly available, his professional focus on employee engagement and team building suggests a strong interest in collaborative activities. As an alumnus of the University of Wisconsin-Madison, he may follow their collegiate sports teams.

David is recognized for his rare ability to combine deep industry knowledge with a wealth of compassion in his leadership style.

Personality Overview

Persuasive

Achievement-Oriented

Values Relationships

They are more likely to accept new and exciting technologies.  They will fight for you if they come to believe in you. They prefer to ensure that they are in control of the situation.

Topics They Care About

Contact Center Strategy
His career is built on expertise in call center operations, technology deployment, workforce management, and implementing industry best practices.
Global Outsourcing
Listed as a core specialty, he has extensive experience in managing external outsourcing relationships and building strong business partnerships.
Client-Centric Solutions
His current role focuses on client development, and he has been described by colleagues as the "epitome of the 'customer centric' professional."

Media Appearances

David has no verified media appearances

Work History

1-2013
SVP Client Development at The RDI Corporation
1-2008 - 1-2013
Vice President Business Development at Skybridge Marketing Group
Vice President Operations at Young America
Vice President/Managing Director at Ambient Consulting
Vice President Customer Care at Time Warner Cable

Education

BA from University of Wisconsin-Madison

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Minneapolis-St. Paul Area, United States Job Level : Leadership Designation : SVP Client Development at The RDI Corporation
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Address your competition clearly and confidently
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from David

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can David take some risk or not?

  • If necessary, they will be ready to take risks.

You And David

Personality Compatibility


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