Dawn Creighton is the Head of Customer Strategy and Experience at Northumbrian Water Group, where she drives a customer-centric culture. An MA Hons graduate from The University of Edinburgh, she is a passionate service excellence specialist. Colleagues describe her as a hardworking, dedicated, and natural leader.
Outside of work, Dawn is deeply involved in her community, serving as a Board Trustee for the Community Foundation North East. She is a passionate advocate for the North East region, its people, and its future development, frequently participating in local events and initiatives.
Unique fact: Dawn is also a Director at a company called RESOLVING WATER DISPUTES LIMITED.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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