Dawn McNamee-Beyer

Enthusiast
DISC Type : i

Senior Director, IT Service Management at KPMG US

Greater Philadelphia, United States

Overview

Dawn McNamee-Beyer is a Senior Director at KPMG US, specializing in IT Service Management and End-User Computing. With a long history at the firm, she has progressed through multiple leadership roles, managing large teams to provide technology support for thousands of employees.

She is passionate about creating an inclusive and supportive work environment. Dawn actively pursues education in fostering belonging, using inclusive language, and supporting colleagues with disabilities, demonstrating a strong commitment to people-focused leadership.

Unique fact: Dawn has built her entire senior management career through promotions within KPMG.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

IT Service Management
As the Senior Director of IT Service Management, this is her core professional domain, where she oversees technology support and end-user computing strategy for KPMG US.
Inclusive Leadership
Completed courses on fostering belonging and using inclusive language, showing a dedicated interest in creating a diverse and equitable team environment.
End-User Experience
Her long-standing focus on Technology Support and End User Computing highlights her expertise in ensuring employees have the effective technology they need.

Media Appearances

Dawn has no verified media appearances

Work History

4-2025
Senior Director, IT Service Management at KPMG US
7-2022 - 5-2025
Director, Technology Support and End User Computing at KPMG US
10-2015 - 7-2022
Associate Director at KPMG US
5-2002 - 9-2015
Manager, ITS at KPMG US

Education

Dawn has no verified education history

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Philadelphia, United States Job Level : Senior Designation : Senior Director, IT Service Management at KPMG US
URL has been copied!

Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Dawn

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Dawn take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Dawn

Personality Compatibility


Other KPMG US Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.