Deborah James

Questioner
DISC Type : c

Vice President, Payment Integrity Analytics at EXL

Columbia, Tennessee, United States

Overview

Deborah is the Vice President of Payment Integrity Analytics at EXL, where she leverages extensive experience in data mining and analytics. Her background includes managing complex data integration for multiple clients and ensuring the success of payer relationships through deep system knowledge and SQL coding.

Outside of her professional role, Deborah is focused on personal wellness and staying on track with healthy habits. She shows an interest in utilizing modern technology, such as the Oura ring, to support her personal health and well-being goals.

She recently completed certifications in "Recognizing Hallucinations, Inaccuracies, and Bias in AI" and "Encouraging Innovation and Experimentation with AI. "

Personality Overview

Systematic

Price-Sensitive

Cautious & Analytical

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Payment Integrity
As VP of Payment Integrity Analytics at EXL, she is a key leader focused on leveraging data to ensure payment accuracy within the healthcare sector.
Healthcare Data
Manages data integration and mining activities for multiple clients, with deep experience in systems like QNXT, FACETS, and HealthRules.
AI in Healthcare
Holds recent certifications on AI bias and innovation, indicating a strong professional interest in the application and ethical considerations of artificial intelligence.

Media Appearances

Deborah has no verified media appearances

Work History

10-2023
Vice President, Payment Integrity Analytics at EXL
9-2021 - 10-2023
Sr AVP, Data Payment Integrity at EXL Health
2-2019 - 9-2021
AVP, Data Integration - EXL Healthcare at EXL
3-2013 - 2-2019
Senior Manager at SCIO Health Analytics®
6-2011 - 10-2012
Associate Director at OptumInsight

Education

Deborah has no verified education history

More Information

Social Presence :

Prographics :

Exp : 14 Location : Columbia, Tennessee, United States Job Level : Senior Designation : Vice President, Payment Integrity Analytics at EXL
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Insights For Selling To Deborah

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deborah is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Deborah

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Deborah move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Deborah take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Deborah

Personality Compatibility


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