Deborah Manning Thomas

Questioner
DISC Type : c

Senior Director, Technology Service Operations & Infrastructure at Asda

United Kingdom

Overview

Deborah Manning Thomas serves as the Senior Director of Technology at Asda, where she leads infrastructure and service operations. She is currently spearheading a significant technology transformation, focused on enhancing the systems that support Asdas stores, online services, and distribution centers. She holds a degree in Modern Languages with International Studies.

Her background in Modern Languages with International Studies provides her with a unique perspective in the technology sector.

Personality Overview

Price-Sensitive

Cautious & Analytical

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Technology Transformation
Her recent hiring activity indicates she is leading a major tech-wide transformation at Asda, building new teams to support this initiative.
IT Service Management
Actively recruiting specialists in ITSM practices, including problem management, change enablement, monitoring, and performance management.
Building Expert Teams
Consistently posts about hiring senior, experienced, and talented practitioners to join her newly formed service delivery practices.

Media Appearances

Deborah has no verified media appearances

Work History

1-2023
Senior Director, Technology Service Operations & Infrastructure at Asda
5-2021 - 1-2023
Director, Global Service Delivery at TBA Group
1-2021 - 5-2021
Head of Service Delivery, Managed Services at Cognizant Microsoft Business Group
12-2020 - 12-2020
Head of Service Delivery, Managed Services at New Signature (Acquired by Cognizant in 2020)
8-2016 - 12-2020
Head of Global Service Delivery at Maersk Group

Education

Education details unavailable from The Derby Grammar School, Bury
Modern Languages with International Studies from University of the South Bank, London

More Information

Social Presence :

Prographics :

Exp : 9 Location : United Kingdom Job Level : Senior Designation : Senior Director, Technology Service Operations & Infrastructure at Asda
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Insights For Selling To Deborah

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deborah is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Deborah

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Deborah move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Deborah take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Deborah

Personality Compatibility


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