Deepika Sandhu

Doer
DISC Type : sd

Chief Business Officer - Global Sales at One Point One Solutions

Mumbai, Maharashtra, India

Overview

As Chief Business Officer at 1Point1 Solutions, Deepika Sandhu drives global business growth with over 25 years of BPO sector experience. Described as professional and result-oriented, she specializes in strategic sales, key client engagement, and executing AI-backed strategies. She has completed executive programs at the Indian School of Business and IIM, Lucknow.

Outside of her executive role, Deepika is a published author, inspirational speaker, and founder of Soul Sparks Press. She is passionate about helping busy professionals move from burnout to living a balanced and joyful life, a mission she explores through her writing and speaking engagements.

To transform her life from burnout, she once quite literally scheduled a breakdown in her calendar to force a period of reflection and change.

Personality Overview

Deliberate Doer

Risk-Accepting

Results Focused

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Global BPO Strategy
Her role as Chief Business Officer and her 25-year career are centered on driving global sales, acquiring new clients, and expanding into new international markets for BPO services.
AI in Customer Experience
She focuses on leading "Digitally/ AI backed" contact center operations and completed an executive program for Chief Digital & Artificial Intelligence Officers at the Indian School of Business.
Overcoming Burnout
Her book, "Hello Universe, It's Me, " details her personal journey of transforming from a high-powered but unfulfilled executive to living a more balanced and joyful life.

Media Appearances

Deepika has no verified media appearances

Work History

4-2024
Chief Business Officer - Global Sales at One Point One Solutions
2-2020 - 4-2024
Vice President - India Business Sales & Strategy at STARTEK
2-2020 - 4-2024
Head Sales & Strategy at STARTEK
7-2018 - 11-2019
Account Director - UK & Europe at IGT Solutions
7-2012 - 7-2018
VP-Sales India Business Strategy at WNS Global Services

Education

9-2024 - 6-2025
Chief Digital & Artifical Intelligence Officer Program from Indian School of Business
2-2024 - 12-2024
Chief Executive Officer Program from Indian Institute of Management, Lucknow

More Information

Social Presence :

Prographics :

Exp : 28 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : Chief Business Officer - Global Sales at One Point One Solutions
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Insights For Selling To Deepika

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deepika is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Deepika

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Deepika move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Deepika take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Deepika

Personality Compatibility


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