Demond McLennan - MSM., CHAMP

Observer
DISC Type : ic

IT Manager III - Service Management at Dallas County

Plano, Texas, United States

Overview

Demond is a long-serving IT Manager at Dallas County, specializing in service and asset management. With a background that includes serving as a Team Chief in the US Army, he brings a strong foundation in leadership, team building, and strategic planning to his government IT roles. He holds a Master of Science in Management.

Outside of his professional life, Demond is a military veteran who values family. He enjoys taking family-oriented vacations and getaways, seeking out destinations with activities suitable for children, indicating a focus on creating memorable family experiences.

Unique fact: Before his county career, he supervised a technical team managing tactical mobile network systems for the US Army.

Personality Overview

Curious

Assertive

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

IT Asset Management
A core focus of his career, evidenced by his previous role as I. T. Asset Manager and recent certifications like CAMSE, CSAM, and CMAM.
Government IT Service
Has a demonstrated history of working in government information technology for Dallas County and an interest in public sector organizations like the Texas General Land Office.
Team Leadership
His background as a Team Chief in the US Army and current role overseeing multiple teams highlights his focus on leadership and team building.

Media Appearances

Demond has no verified media appearances

Work History

3-2025
IT Manager III - Service Management at Dallas County
2-2023 - 10-2025
I.T. Asset Manager at Dallas County
4-2015 - 3-2023
Lead Senior Systems Analyst at Dallas County
1-2002 - 6-2005
Student at DeVry University
1-1999 - 6-2001
Microwave System Operation Team Chief at US Army

Education

Master of Science - MS from East Texas A&M University
Project Management from Collin College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Plano, Texas, United States Job Level : Middle Designation : IT Manager III - Service Management at Dallas County
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Insights For Selling To Demond

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Demond is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Demond

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Demond move?

  • They like to analyze well and then make their decisions.
  • Can Demond take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Demond

Personality Compatibility


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