Devon Jones in

Devon Jones

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Customer Success Manager at Torq
📍 Greater Philadelphia, United States

Devon Jones is a seasoned Customer Success Manager with a strong background in technical project management for enterprise and government clients. With experience at companies like Torq and Swimlane, she focuses on implementing solutions that deliver tangible ROI. Colleagues describe her as professional, attentive to detail, and a collaborative team player.

Outside of work, Devon is deeply connected to her community roots. She actively honors veterans she grew up with, particularly by supporting the Travis Manion Foundation and its ongoing mission, which holds significant personal meaning for her.

Unique fact: She attended school with Travis Manion and is a vocal supporter of the foundation that carries on his legacy: "If not me then who? "

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Experience
5 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Philadelphia, United States
Personality Overview

How Devon shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Devon cares about

Customer Success
Her career is centered on customer success and strategic relationship management, focusing on implementing solutions that provide true ROI for clients.
Security Automation
Manages customers leveraging HyperAutomation at Torq and previously handled implementations of the Swimlane SOAR product, showing deep expertise in security operations.
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Career

Work history

10-2025
Customer Success Manager
Torq
10-2024
GBS Project Manager
Konica Minolta Business Solutions U.S.A., Inc.
9-2022 - 11-2024
Project Manager Program Management Office
Swimlane
6-2020 - 11-2022
Partner & Named Accounts Manager
ELEVI Associates
3-2020 - 6-2020
Self driven Enterprise Account/ Partner Relationship Manager looking for new opportunity
Self Employed
In the press

Media appearances

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Education
1999 - 2002
BA
Kutztown University of Pennsylvania
Diploma
CB East
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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