Devon Marcus

Critic
DISC Type : C

Customer Success Manager at Genius Solutions

Canada

Overview

Devon has no verified overview

Personality Overview

Negotiator

Precise

Objective Thinker

They like to take decisions independently and do not seek others' support often.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Devon has no verified topics they care about

Media Appearances

Devon has no verified media appearances

Work History

11-2025
Customer Success Manager at Genius Solutions
1-2024 - 11-2025
Digital Marketing Lead at Genius Solutions
4-2023 - 1-2024
Enterprise Resources Planning Specialist at Genius Solutions
9-2022 - 4-2023
Sales Operations Analyst at Genius Solutions
1-2022 - 8-2022
Professional development at Career Break

Education

2022 - 2022
Certificate from Concordia University
2015 - 2019
Bachelor of Commerce - BCom (Co-Op Program) from Concordia University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Canada Job Level : Middle Designation : Customer Success Manager at Genius Solutions
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Insights For Selling To Devon

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Devon is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Devon

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Devon move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Devon take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Devon

Personality Compatibility


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