Dexter Ma

Energizer
DISC Type : I

Director of Engineering and Facilities at Merck

San Francisco Bay Area, United States

Overview

Dexter Ma is the Director of Engineering and Facilities at Merck, responsible for early discovery pharmaceutical R&D facilities. A graduate of the University of California, Davis, he is a Certified Facility Manager (CFM) who develops and manages departmental budgets and long-term capital plans, ensuring operational reliability for complex utility systems.


He is a member of the International Institute for Sustainable Laboratories (I2SL), reflecting a professional interest in high-tech facility sustainability.

Personality Overview

Believer

Full Of Energy

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Facilities Management
As a Certified Facility Manager (CFM), he directs engineering, maintenance, and capital planning for Merck's pharmaceutical R&D laboratories.
Sustainable Laboratories
His membership in the International Institute for Sustainable Laboratories (I2SL) indicates a focus on sustainability in high-tech facilities.
Reliability Engineering
Uses methodologies like Root Cause Analysis and Failure Mode Effects Analysis to ensure efficient and reliable operations of critical utility systems.

Media Appearances

Dexter has no verified media appearances

Work History

3-2023
Director of Engineering and Facilities at Merck
8-2020 - 3-2023
Associate Director Engineering at Merck
1-2017 - 8-2020
Senior Facilities Engineer at Merck
7-2016 - 12-2016
Electrical and Instrumentation Engineer at VERSA Engineering & Technology
1-2016 - 6-2016
Control Systems Engineer at SyCal Engineering, Inc.

Education

9-2018 - 12-2021
Bachelor of Science - BS from Oregon State University
9-2010 - 6-2012
Master of Science - MS from University of California, Davis

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director of Engineering and Facilities at Merck
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Insights For Selling To Dexter

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dexter is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Dexter

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dexter move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Dexter take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Dexter

Personality Compatibility


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