Dharmika Talajia in

Dharmika Talajia

Login to view DISC.
Customer Success Manager at gnani.ai
📍 Gurugram, Haryana, India

Dharmika is an enterprise sales professional with 10+ years of experience in B2B SaaS, specializing in conversational AI and CPaaS for the BFSI sector. A graduate of Pune University, she excels at managing the end-to-end customer journey, building CXO relationships, and driving significant revenue growth.

Described by peers as hardworking, diligent, and friendly, her understanding nature and dedication are highlighted as key contributors to her success. She is a strong advocate for the Voice of the Customer (VOC), focusing on turning client challenges into business wins.

At Schneider Electric, she successfully scaled one of the companys largest enterprise accounts, achieving 100% year-over-year revenue growth.

Read the full overview →
Experience
10 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Gurugram, Haryana, India
Personality Overview

How Dharmika shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Dharmika cares about

Conversational AI
Her recent roles at Gnani. ai and Karix have focused on managing and expanding enterprise accounts through conversational AI and CPaaS solutions.
Strategic Account Growth
She has a proven track record of increasing portfolio revenue by 40% through upsells and achieving 100% renewal rates in past roles.
+4 more topics Login to view topics
Career

Work history

9-2025
Customer Success Manager
gnani.ai
12-2023 - 7-2025
Enterprise Sales
Decimal Technologies
1-2023 - 11-2023
Customer Success Manager -Conversational AI
Karix
2-2022 - 1-2023
Strategic Account Manager (Cloud & SP)
Schneider Electric
11-2020 - 2-2022
Regional Manager - Enterprise sales (SaaS)
MoveInSync
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2013 - 2015
Master of Business Administration (M.B.A.)
Balaji Institute of Technology & Management, Sri Balaji Society, Pune
2009 - 2013
Bachelor of Engineering (B.E.)
Pune University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Dharmika. Free, 10 seconds.