Diane Mortagua

Examiner
DISC Type : cs

Director - Business Intelligence - MerchOps at Bloomingdale's

United States

Overview

Diane is the Director of Business Intelligence for MerchOps at Bloomingdales, specializing in omni-channel and inventory systems transformation. With a Six Sigma Green Belt and a BA from Pace University, she excels in data analysis and process improvement. Colleagues describe her as warm, compassionate, and a fabulous manager.

Diane is passionate about social causes, actively supporting breast cancer awareness and research. She is also a strong advocate for workplace equity, diversity, and inclusion, encouraging others to read books on the subject like “The Waymakers” to foster a more competent and confident work environment.

Her colleagues note that she is a dedicated mentor who not only teaches her team their current responsibilities but trains them for their future roles.

Personality Overview

Late Adopter

Process Oriented

Unexpressive

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Workplace Equity (DEI)
She has publicly recommended “The Waymakers, ” a book focused on creating equitable workplaces, and encouraged others to read it for actionable insights.
Omni-Channel Strategy
Her professional expertise involves systems transformation for omni-channel retail, inventory management, and e-commerce business models.
Team Mentorship
Recommendations highlight her as a manager who trains people for future roles, serving as a long-term mentor to her team members.

Media Appearances

Diane has no verified media appearances

Work History

4-2018
Director - Business Intelligence - MerchOps at Bloomingdale's
6-2008
MIO Manager - Business Intelligence at Bloomingdale's
10-1998 - 6-2008
Assistant Mgr Merchant Systems Training, Assistant Mgr Merchant. Support & Inventory Analyst at Bloomingdale's
6-1996 - 8-1998
Counter Manager and Assistant Business Manager at Lancome
Business Manager, Training Manager, SPA Manager and BA at Estee Lauder

Education

1988 - 1-1993
Bachelor of Arts - BA from Pace University

More Information

Social Presence :

Prographics :

Exp : 29 Location : United States Job Level : Mid-senior Designation : Director - Business Intelligence - MerchOps at Bloomingdale's
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Insights For Selling To Diane

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diane is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Diane

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Diane move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Diane take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Diane

Personality Compatibility


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