Diego Guilherme in

Diego Guilherme

Head of Planning & Performance at Enel Group
📍 Fortaleza, Ceará, Brazil

Diego Guilherme is the Head of Planning & Performance at Enel Brazil, with a career focused on customer service and virtual channels within the Enel Group. He holds an MBA from the Universidade de Fortaleza and is deeply involved in strategic market planning for the company.

He is passionate about his work, emphasizing the value of team integration and direct contact with clients. His interests in major tech companies like Google and Huawei suggest a focus on innovation and modern business practices within his professional sphere.

He recently participated in a 3-day immersive workshop dedicated to strategic planning for the Brazilian market.

Read the full overview →
Experience
16 Years
Current Role
Head of Planning & Performance
Job Level
Mid-senior
Location
Fortaleza, Ceará, Brazil
Personality Overview
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Priorities

Topics Diego cares about

Strategic Planning
He shows a passion for strategic planning, recently participating in a multi-day immersion focused on the Brazilian market and customer service.
Customer Service
His background includes roles as a Customer Service Specialist and his strategic planning sessions maintain a strong focus on the client experience.
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Career

Work history

6-2022
Head of Planning & Performance
Enel Group
5-2018 - 6-2022
Head of Virtual Channels
Enel Group
8-2009 - 5-2018
Especialista em Serviços ao Cliente
Enel Group
In the press

Media appearances

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Education
Master of Business Administration - MBA
Universidade de Fortaleza
Social presence
in

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