Diego Guilherme is the Head of Planning & Performance at Enel Brazil, with a career focused on customer service and virtual channels within the Enel Group. He holds an MBA from the Universidade de Fortaleza and is deeply involved in strategic market planning for the company.
He is passionate about his work, emphasizing the value of team integration and direct contact with clients. His interests in major tech companies like Google and Huawei suggest a focus on innovation and modern business practices within his professional sphere.
He recently participated in a 3-day immersive workshop dedicated to strategic planning for the Brazilian market.
Diego Guilherme
Head of Planning & Performance at Enel Group
Fortaleza, Ceará, Brazil
Overview
Topics They Care About
Strategic Planning
He shows a passion for strategic planning, recently participating in a multi-day immersion focused on the Brazilian market and customer service.
Customer Service
His background includes roles as a Customer Service Specialist and his strategic planning sessions maintain a strong focus on the client experience.
Performance Management
As the Head of Planning & Performance, this is a core component of his professional responsibilities and expertise.
Media Appearances
Diego has no verified media appearances
Work History
6-2022
Head of Planning & Performance at Enel Group
5-2018 - 6-2022
Head of Virtual Channels at Enel Group
8-2009 - 5-2018
Especialista em Serviços ao Cliente at Enel Group
Education
Master of Business Administration - MBA from Universidade de Fortaleza
More Information
Social Presence :
Prographics :
Exp : 16
Location : Fortaleza, Ceará, Brazil
Job Level : Mid-senior
Designation : Head of Planning & Performance at Enel Group
