Thiago Alves de Araujo is the Head of Commercial Operational Support at Enel Group, with a career in the electricity sector dating back to 2002. His experience spans billing, customer service, and loss prevention, with a focus on in-depth analysis and process automation. He holds a Masters degree from Dom Alberto EAD.
He has progressed through roles from assistant and analyst to supervisor and coordinator, giving him a comprehensive view of operational management.
Unique fact: Despite a deep career in electrical operations, his professional headline indicates a parallel focus or expertise in Marketing.