Dom Magtibay

Inspirer
DISC Type : id

CX Operations Analyst at ClickUp

Laguna, Calabarzon, Philippines

Overview

Dom Magtibay is a CX Operations Analyst at ClickUp, specializing in automations, analysis, and agent support. With a background in operations management at VidCruiter, he has a proven track record of streamlining processes and leading project teams. He holds certifications in Project Management and ClickUp Administration.


He refers to himself as a "spreadsheet whisperer, " highlighting his deep expertise in data management and analysis.

Personality Overview

Charming & Persuasive

Achievment Oriented

Confident & Optimistic

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

CX Operations
As a CX Operations Analyst, he focuses on using automation and analysis to enhance the customer experience and support agents.
Process Automation
His experience includes streamlining and automating core HR-adjacent processes, such as time off filing and attendance management.
Project Management
As a certified Project Manager, he has managed end-to-end project lifecycles and led service delivery teams to ensure timely execution.

Media Appearances

Dom has no verified media appearances

Work History

6-2025
CX Operations Analyst at ClickUp
1-2025 - 5-2025
Remote Operations Manager at VidCruiter
2-2024 - 1-2025
Remote Operations Lead at VidCruiter
6-2023 - 2-2024
Technical Process Lead at VidCruiter

Education

8-2019 - 6-2022
Education details unavailable from University of the Philippines

More Information

Social Presence :

Prographics :

Exp : 2 Location : Laguna, Calabarzon, Philippines Job Level : Junior Designation : CX Operations Analyst at ClickUp
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Insights For Selling To Dom

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dom is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Dom

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Dom move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Dom take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Dom

Personality Compatibility


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