Domarcus Phillips

Enthusiast
DISC Type : i

Executive Director Patient Access at Medical University of South Carolina

Lithia Springs, Georgia, United States

Overview

Domarcus Phillips is the System Executive Director of Patient Access at the Medical University of South Carolina, where he directs functions across 12 hospitals. His extensive career includes leadership roles at WellStar and Conifer Health Solutions. He holds a Master of Science from Northern Kentucky University and is a Certified Agile Leader.

His unique certifications as a Certified Agile Leader (CAL-1) and Certified Scrum Product Owner (CSPO) set him apart in the healthcare administration field.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Patient Access Leadership
Directs patient registration and access for multi-hospital systems, including Level I trauma centers, demonstrating extensive operational leadership.
Agile in Healthcare
Holds certifications as a Certified Agile Leader (CAL-1) and Certified Scrum Product Owner (CSPO), indicating an interest in applying agile methodologies to healthcare operations.
Revenue Cycle Operations
[Predicted] His executive role in patient access is integral to the front-end of the healthcare revenue cycle, focusing on efficient and accurate patient intake.

Media Appearances

Domarcus has no verified media appearances

Work History

6-2023
Executive Director Patient Access at Medical University of South Carolina
12-2019 - 11-2022
Executive Director, Patient Access at WellStar Atlanta Medical Center
4-2019 - 12-2019
Patient Access Director at Wellstar Health System
6-2016 - 2-2018
Patient Access Director II at Conifer Health Solutions
10-2014 - 6-2016
Patient Access and Financial Counseling Manager II at Conifer Health Solutions

Education

Master of Science - MS from Northern Kentucky University
Bachelor of Science - BS from Virginia State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Lithia Springs, Georgia, United States Job Level : Senior Designation : Executive Director Patient Access at Medical University of South Carolina
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Insights For Selling To Domarcus

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Domarcus is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Domarcus

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Domarcus move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Domarcus take some risk or not?

  • They can take some low-probability risks if needed.

You And Domarcus

Personality Compatibility


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