Dominic Jodoin

Commander
DISC Type : D

Director of Support Engineering at Botpress

Montreal, Quebec, Canada

Overview

Dominic is a Support Engineering Director at Botpress with over 15 years of software development experience, specializing in high-growth SaaS startups. He is an alumnus of the University of Ottawa and is recognized by colleagues as an exceptional talent, a superhero, and a great mentor.

Outside of his professional life, Dominic is a cat owner and maintains a personal blog where he shares his knowledge and experiences. His interests also include data analysis, having completed certifications in the field to enhance his technical expertise.

He once wrote a detailed blog post outlining his modern job search strategy to help others navigate their careers.

Personality Overview

Decisive

Candid & Clear

Very Quick

They prefer to move quickly, and expect the same from others.  They respond better to strong and respectful interactions. They do not care very much about building rapport or relationships.

Topics They Care About

AI Agent Platforms
He is the Director of Support Engineering at Botpress, a platform for building AI agents, and expresses great excitement about helping clients succeed with the technology.
Team Leadership
His career focuses on leading, coaching, and growing support engineering teams. Recommendations frequently highlight his exceptional mentorship and team development skills.
Company Culture
He recently shared a post emphasizing the importance of culture over strategy, indicating a strong belief in its impact on business success.

Media Appearances

Dominic has no verified media appearances

Work History

5-2025
Director of Support Engineering at Botpress
4-2021 - 10-2024
Director of Support Engineering at Nylas
4-2020 - 4-2021
Support Engineering Manager at Nylas
1-2019 - 10-2019
Head of Support at Travis CI
1-2018 - 1-2019
Support Engineering Manager at Travis CI

Education

1995 - 1999
Bachelor of Science (B.Sc.) from University of Ottawa
Training from Collège de Maisonneuve

More Information

Social Presence :

Prographics :

Exp : 13 Location : Montreal, Quebec, Canada Job Level : Mid-senior Designation : Director of Support Engineering at Botpress
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Insights For Selling To Dominic

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dominic is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dominic

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Dominic move?

  • If convinced, they can reach decisions quite fast.
  • Can Dominic take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Dominic

Personality Compatibility


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