Don Jones is the President and Owner of A&B Heating & Air Conditioning in Burlington, KY, a company he has operated since 1978. With an HVAC Master License and an education from the Ohio Mechanics Institute, he is known for his hands-on approach and focus on customer care over business growth.
As the owner of a long-standing family business, he works alongside his daughter, who is the companys Vice President. They serve multiple generations of families in the Northern Kentucky area. Dons primary hobby outside of work is golfing.
He intentionally keeps his company small to ensure he can maintain personal relationships with his customers, knowing 70-80% of them personally.
Don Jones
Owner at A&B HVAC
Burlington, Kentucky, United States
Overview
Topics They Care About
Customer-First Service
He prioritizes direct customer care over growth, believing service technicians should not be salespeople. He is personally involved in jobs from planning to final inspection.
Family Business Values
He has run his company as a family-owned operation since 1978 and now works with his daughter, serving generations of local families.
Skilled Trades Education
He is an advocate for the HVAC trade, believing it offers excellent job security and benefits, and notes the need for continuous learning to keep up with technology.
Media Appearances
Don has no verified media appearances
Work History
Owner at A&B HVAC
Education
Don has no verified education history
More Information
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Location : Burlington, Kentucky, United States
Job Level : N/A
Designation : Owner at A&B HVAC
