Don Lui, MBA, CSM

Initiator
DISC Type : Di

Scrum Master at Charter Communications

Littleton, Colorado, United States

Overview

Don has no verified overview

Personality Overview

Friendly Challenger

Impact-Oriented

Conviction Driven

They usually prefer to drive the conversation.  They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Don has no verified topics they care about

Media Appearances

Don has no verified media appearances

Work History

9-2025
Scrum Master at Charter Communications
5-2018 - 5-2025
Software Quality Assurance Manager at Flexential
1-2005 - 9-2017
Director/Group Manager, Software Quality Engineering at Oracle
7-2003 - 1-2005
Senior Test Engineer at PeopleSoft, Inc.
8-1998 - 7-2003
Senior Quality Assurance Analyst/QA Lead at JD Edwards ERP

Education

1990 - 1994
B.S. from University of Utah
2000 - 2001
MBA from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 26 Location : Littleton, Colorado, United States Job Level : N/A Designation : Scrum Master at Charter Communications
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Insights For Selling To Don

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Focus on the big picture and the strategic value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Don is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Don

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Don move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Don take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Don

Personality Compatibility


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