Don Smith in

Don Smith

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Chief Technology Officer at Santander Consumer USA
📍 Dallas, Texas, United States

Don Smith is the Chief Technology Officer at Santander Consumer USA, where he leads technology transformation. With over 20 years of executive IT experience at firms like JPMorgan Chase and Black Knight, he is recognized as a strategic leader. People who have worked with him describe him as a visionary, disciplined, and focused leader.

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Experience
39 Years
Current Role
Chief Technology Officer
Job Level
Leadership
Location
Dallas, Texas, United States
Personality Overview

How Don shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Don cares about

Financial Technology
He has spent his career leading technology at major financial institutions and has spoken about modernizing payments technology to enhance customer experience and reduce costs.
IT Innovation
He was named the 2025 "IT Innovator of the Year" by The Millennium Alliance and frequently speaks at industry events on digital transformation in financial services.
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Career

Work history

12-2020
Chief Technology Officer
Santander Consumer USA
4-2017 - 8-2020
EVP & CIO
Common Securitization Solutions
4-2010 - 3-2017
Chief Technology Officer - RealEC Division
Black Knight Financial Services
9-2004 - 3-2010
Senior Vice President, Home Lending, Originations Technology
JPMorgan Chase
1-2001 - 8-2004
Senior Vice President, CTO, Electronic Channels
JPMorgan Chase
In the press

Media appearances

Don Smith, Chief Technology Officer at Santander Consumer USA, Recognized as Our 2025 IT Innovator of the Year!. Featured in Mill-All
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Education
1980 - 1982
Computer Science
Northeastern University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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