Don Smith in

Don Smith

Pioneer · DISC type sid
Chief Technology Officer at Santander Consumer USA
📍 Dallas, Texas, United States

Don Smith is the Chief Technology Officer at Santander Consumer USA, where he leads technology transformation. With over 20 years of executive IT experience at firms like JPMorgan Chase and Black Knight, he is recognized as a strategic leader. People who have worked with him describe him as a visionary, disciplined, and focused leader.

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Experience
39 Years
Current Role
Chief Technology Officer
Job Level
Leadership
Location
Dallas, Texas, United States
Personality Overview

How Don shows up

Dynamic But Sincere
Decisive But Friendly
Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Priorities

Topics Don cares about

Financial Technology
He has spent his career leading technology at major financial institutions and has spoken about modernizing payments technology to enhance customer experience and reduce costs.
IT Innovation
He was named the 2025 "IT Innovator of the Year" by The Millennium Alliance and frequently speaks at industry events on digital transformation in financial services.
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Career

Work history

12-2020
Chief Technology Officer
Santander Consumer USA
4-2017 - 8-2020
EVP & CIO
Common Securitization Solutions
4-2010 - 3-2017
Chief Technology Officer - RealEC Division
Black Knight Financial Services
9-2004 - 3-2010
Senior Vice President, Home Lending, Originations Technology
JPMorgan Chase
1-2001 - 8-2004
Senior Vice President, CTO, Electronic Channels
JPMorgan Chase
In the press

Media appearances

Don Smith, Chief Technology Officer at Santander Consumer USA, Recognized as Our 2025 IT Innovator of the Year!. Featured in Mill-All
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Education
1980 - 1982
Computer Science
Northeastern University
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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