Donald Arnold in

Donald Arnold

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Acting Call Center Supervisor at Vangent, Inc.
📍 Lawrence, Kansas, United States

Donald Arnold is an experienced supervisor, having managed call center teams of up to 50 employees at Vangent, Inc. In his role as a government contractor for the Department of Education, he focused on student loan servicing and quality assurance. He is a graduate of the University of Kansas.

Donald holds dual Bachelor of Arts degrees in Psychology and English from the University of Kansas. His academic background suggests a deep interest in understanding human behavior and a passion for literature and communication. He has also expressed interest in the University of Kansas Medical Center.

Unique fact: He pursued and completed two separate Bachelor of Arts degrees concurrently in Psychology and English.

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Experience
10 Years
Current Role
Acting Call Center Supervisor
Location
Lawrence, Kansas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Donald cares about

Call Center Management
Supervised teams of up to 50 employees at Vangent, Inc. , handling scheduling, quality assurance, and feedback to ensure operational excellence.
Student Loan Servicing
Worked as a government contractor for the Department of Education, assisting borrowers with repayment and maintenance of their Direct Student Loans.
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Career

Work history

1-2013 - 4-2013
Acting Call Center Supervisor
Vangent, Inc.
11-2011 - 5-2012
Acting Call Center Supervisor
Vangent, Inc.
12-2004 - 12-2013
CSB Specialist
Vangent, Inc.
4-2001 - 8-2004
Field Technician
Kleinfelder
In the press

Media appearances

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Education
1983 - 1988
BA
The University of Kansas
1983 - 1988
Bachelor of Arts (Psychology); Bahelor of Arts (English)
University of Kansas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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