Donna Schwartzentruber

Supporter
DISC Type : s

Business Advisor at Classteel Inc.

Kitchener, Ontario, Canada

Overview

A hands-on business operations leader with over 20 years of expertise in supply chain management, sales, and customer service. Donna has a proven track record of exceeding strategic goals and building successful teams. She holds a Business Administration Advanced Diploma from Conestoga College and is described by peers as professional, engaged, and passionate.

Donna is deeply committed to her professional community, serving as the Chapter Chair for the Kitchener-Waterloo chapter of CIM | Chartered Managers Canada. She has also served on the Board of Directors for the Centre for Family Business, demonstrating a strong dedication to supporting local enterprises and non-profit organizations.

She is a recipient of a Leadership Award for her significant contributions to the success of the Centre for Family Business.

Personality Overview

Social Proof Driven

Calm

Risk-averse

They are good and approachable with everyone, internally and externally.  They usually go by the book, following all rules and procedures. Their motivation stems from the impact that their decisions can have on the organization.


Topics They Care About

Business Operations
Her entire 20+ year career is focused on leading and improving business operations, P&L management, and strategic planning.
Supply Chain Management
A core specialty listed in her expertise, with hands-on experience in logistics, procurement, and vendor management.
Professional Development
She actively pursues and shares new certifications from CIM | Chartered Managers Canada, showcasing a commitment to continuous learning.

Media Appearances

Donna has no verified media appearances

Work History

Business Advisor at Classteel Inc.
Customer Quality Assurance Leader at Septimatech Group Inc.
Operations Manager at Georef Systems Ltd.
General Manager at Knapp Fasteners Inc
Sales/Purchasing Associate at Knapp Fasteners Inc

Education

2016 - 2018
Certificate from Conestoga College
Business Administration Advanced Diploma from Conestoga College

More Information

Social Presence :

Prographics :

Exp : N/A Location : Kitchener, Ontario, Canada Job Level : Middle Designation : Business Advisor at Classteel Inc.
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Insights For Selling To Donna

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Donna is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Donna

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Donna move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Donna take some risk or not?

  • They are risk-averse and like to make decisions that others support.

You And Donna

Personality Compatibility


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