Doug Carroll, CISSP

Questioner
DISC Type : c

CISO at Mount Nittany Health

State College, Pennsylvania, United States

Overview

Doug Carroll is the CISO at Mount Nittany Health, where he leverages extensive experience in technology infrastructure and support services. He holds a CISSP certification and an A. A. S. from the State University of New York. Doug is also involved in the broader healthcare IT community, serving on the HIE Trust Community Committee.

Beyond his technical career, Doug has a passion for the outdoors, reflected in his past role as a ski instructor and his interest in Bass Pro Shops. His curiosity also extends to scientific frontiers, with a noted interest in NASA and space exploration.

Interesting fact: Prior to his career in cybersecurity, Doug worked as a certified ski instructor.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Healthcare Cybersecurity
As CISO for a health system and a member of the HIE Trust Community Committee, he is deeply involved in protecting patient data and healthcare infrastructure.
IT Infrastructure
His career history includes directing technology infrastructure, covering networks, server systems, and telecommunications.
Health Information Exchange
He serves on the Pennsylvania eHealth Partnership's HIE Trust Community Committee, showing a commitment to secure data sharing among healthcare providers.

Media Appearances

Doug has no verified media appearances

Work History

5-2020
CISO at Mount Nittany Health
4-2013 - 5-2020
Director of Technology Support Services at Mount Nittany Medical Center
5-2008 - 1-2013
Director of Technology Infrastructure at The Commonwealth Medical College
IT Validation Consultant at Schering-Plough Research Institute
Ski Instructor at Mountain Creek Resort

Education

A.A.S. from State University of New York College of Technology at Alfred

More Information

Social Presence :

Prographics :

Exp : 17 Location : State College, Pennsylvania, United States Job Level : Mid-senior Designation : CISO at Mount Nittany Health
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Insights For Selling To Doug

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Doug is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Doug

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Doug move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Doug take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Doug

Personality Compatibility


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