Douglas Duncan

Questioner
DISC Type : c

Chief Information Officer at Nodak Insurance Company

United States

Overview

Douglas Duncan is the Chief Information Officer at Nodak Insurance Company, bringing over 25 years of technology leadership from firms like Swiss Re and Columbia Insurance Group. He leads Nodaks technology strategy and modernization efforts. He holds an MBA from Colorado State University and is a certified Project Management Professional (PMP).

He was featured in Toggle Magazine for his leadership and transformational IT work while serving as CIO at Columbia Insurance Group.

Personality Overview

Value Seeker

Not Easily Convinced

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Technology Modernization
He was hired into a newly created CIO role specifically to lead Nodak's technology strategy and oversee modernization initiatives to support business growth.
Cybersecurity & AI
Actively hiring for a Director of Cybersecurity & AI Risk, showing this is a key priority and area of focus for his new team at Nodak.
Customer-Centric IT
He has stated that reducing technology friction and treating the customer as "Job Zero" are key elements of his new vision for Nodak's IT department.

Media Appearances

Douglas has no verified media appearances

Work History

5-2025
Chief Information Officer at Nodak Insurance Company
9-2022 - 5-2025
Chief Technology Officer at Elementum Advisors, LLC
8-2017 - 8-2022
Chief Information Officer at Columbia Insurance Group
6-2011 - 8-2017
SVP, Head - Global Workflow, Corporate Solutions at Swiss Re
6-2006 - 6-2011
SVP, Director of IT, Commercial Insurance at Swiss Re

Education

Master of Business Administration - MBA from Colorado State University College of Business
Education details unavailable from The University of Kansas

More Information

Social Presence :

Prographics :

Exp : 22 Location : United States Job Level : Leadership Designation : Chief Information Officer at Nodak Insurance Company
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Insights For Selling To Douglas

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Douglas is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Douglas

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Douglas move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Douglas take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Douglas

Personality Compatibility


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