Douglas Woolard

Energizer
DISC Type : I

Vice President Cloud Engineering at American Express

San Francisco Bay Area, United States

Overview

Douglas Woolard is the Vice President of Cloud Engineering at American Express, leading a global team of over 350 engineers. His expertise lies in transforming cloud platforms and infrastructure, with previous senior leadership roles at Walmart eCommerce and eBay. He holds a Bachelors Degree from the University of California, Santa Cruz.

Beyond his corporate technology career, Douglas has a background in scientific research. He has co-authored peer-reviewed medical publications focused on the effects of succimer in treating lead exposure in juvenile monkeys, indicating a past involvement in detailed biomedical studies.

Unique fact: He is a patent holder for a method and system related to parallel software testing.

Personality Overview

Informal

Believer

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Cloud Platform Engineering
He leads a global team at American Express responsible for building and operating hybrid cloud platforms, a key focus throughout his recent career.
Global Team Leadership
His experience consistently involves managing large, globally distributed engineering and operations teams at American Express, Walmart, and eBay.
DevOps & SRE Culture
He is actively hiring for DevOps and SRE roles for his teams, indicating a focus on building automation, tooling, and operational excellence.

Media Appearances

Douglas has no verified media appearances

Work History

9-2016
Vice President Cloud Engineering at American Express
9-2013 - 10-2015
Sr. Director of Engineering, Infrastructure and Cloud Operations at Walmart eCommerce
2-2012 - 9-2013
Sr. Director of Software Engineering, Quality Engineering at Walmart eCommerce
10-2004 - 3-2011
Sr. Manager Software Engineering, Quality Engineering at eBay
5-2003 - 10-2004
Manager, Load and Performance, Quality Engineering at eBay

Education

1985 - 1990
Bachelor’s Degree from University of California, Santa Cruz

More Information

Social Presence :

Prographics :

Exp : 32 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Vice President Cloud Engineering at American Express
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Insights For Selling To Douglas

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Douglas is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Douglas

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Douglas move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Douglas take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Douglas

Personality Compatibility


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