Dr. Justin Hecht

Researcher
DISC Type : Cs

Head of Customer Excellence & Operations at Biogen

Munich, Bavaria, Germany

Overview

Dr. has no verified overview

Personality Overview

Soft Communicator

ROI Seeker

Cost Conscious

The only way to convince them is by showing them examples and ample proof.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Dr. has no verified topics they care about

Media Appearances

Dr. has no verified media appearances

Work History

10-2023
Head of Customer Excellence & Operations at Biogen
10-2022 - 11-2023
Business Excellence & Transformation Lead at Biogen
10-2017 - 9-2022
Consultant at McKinsey & Company

Education

Doctorate Degree (Ph.D.) from University of Bayreuth
Master of Science (M.Sc.) from Ludwig-Maximilians-Universität München

More Information

Social Presence :

Prographics :

Exp : 8 Location : Munich, Bavaria, Germany Job Level : Mid-senior Designation : Head of Customer Excellence & Operations at Biogen
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Insights For Selling To Dr. Justin

During A Call Or A Meeting

DO's

  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • When following up with them, expect slowness; use questions to engage them, preferably over email.

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dr. Justin is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Dr. Justin

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Dr. Justin move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Dr. Justin take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Dr. Justin

Personality Compatibility


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