Drew Zieff

Enthusiast
DISC Type : i

Principal Customer Success Manager at Chili Piper

Boston, Massachusetts, United States

Overview

Drew has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Drew has no verified topics they care about

Media Appearances

Drew has no verified media appearances

Work History

8-2025
Principal Customer Success Manager at Chili Piper
6-2023 - 8-2025
Senior Customer Success Manager at Chili Piper
12-2021 - 6-2023
Customer Success Manager at Chili Piper
3-2021 - 12-2021
Enterprise Customer Success Manager at Xplor
7-2020 - 2-2021
Customer Support Team Lead at Xplor

Education

2010 - 2014
Bachelors of Science from Ithaca College
2010 - 2014
BA from Ithaca College, Roy H. Park School of Communications

More Information

Social Presence :

Prographics :

Exp : 9 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Principal Customer Success Manager at Chili Piper
URL has been copied!

Insights For Selling To Drew

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Drew is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Drew

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Drew move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Drew take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Drew

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.