Tim Keefe

Captain
DISC Type : SD

Advisory Board Member at HIC Global Solutions

San Francisco, California, United States

Overview

Tim Keefe is the co-creator of the Stop Doing Stupid Stuff™ (SDSS™) Methodology and CEO of both SDSS™ Global Ltd. and Transform-CX Inc. He specializes in aligning people, process, data, and technology to solve complex business issues. Colleagues describe him as an effective, responsive, and knowledgeable leader.

Personality Overview

Planner & Achiever

Consummate Professional

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Operational Discipline
Believes that organizational success depends on establishing operational discipline, a core tenet of his SDSS™ methodology which he has validated across multiple industries.
Customer Experience (CX)
As CEO of Transform-CX, he focuses on solutions that improve both customer and employee experiences by leveraging technology and process improvements.
Data-Driven Decisions
Co-authored a book on data analytics, emphasizing the need for reliable data and aligned teams to avoid common pitfalls in corporate transformation projects.

Media Appearances

Tim has no verified media appearances

Work History

11-2025
Advisory Board Member at HIC Global Solutions
11-2025
Advisory Board Member at Factotum Global
9-2025
Board Vice President at Telegraph Hill Neighborhood Center (TEL HI)
6-2024
Founder and CEO at SDSS™ Global Ltd.
10-2023
Author at Transform-CX Inc.

Education

1974 - 1978
Bachelor of Science - BS from United States Merchant Marine Academy
1-1987 - 1-1989
MS from Golden Gate University

More Information

Social Presence :

Prographics :

Exp : 32 Location : San Francisco, California, United States Job Level : Leadership Designation : Advisory Board Member at HIC Global Solutions
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Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tim

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tim take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tim

Personality Compatibility


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