Dulce Hernandez Alvarez

Observer
DISC Type : ic

Executive Director Digital Supply Chain at Merck

México

Overview

Dulce Hernandez Alvarez is the Executive Director of Digital Supply Chain at Merck, where she has managed supply chain operations across Latin America, including foreign trade, logistics, and SAP implementation. A graduate of Tecnológico de Monterrey with an MBA and a Black Belt Certification, colleagues commend her for her tremendous leadership and ability to empower her team.

Her Black Belt Certification signifies a high level of expertise in process improvement and quality management methodologies.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Digital Supply Chain
Her current role as Executive Director focuses on the digital transformation of Merck's supply chain, a topic she has engaged with as a conference speaker.
Healthcare Logistics
As a leader at Merck and a past speaker at the Global Life Sciences & Healthcare Conference, she is deeply involved in evolving logistics within the healthcare sector.
Latin America Operations
Previously responsible for Merck's supply chain, foreign trade, and SAP rollouts across the Latin America region, indicating deep expertise in these markets.

Media Appearances

Dulce has no verified media appearances

Work History

9-2023
Executive Director Digital Supply Chain at Merck
12-2016
Executive Director Supply Chain Management at Merck
10-2013 - 12-2016
LA Regional Lead SAP at Merck

Education

2005 - 2006
Black Belt Certification from Tecnológico de Monterrey
2000 - 2003
Master of Business Administration - MBA from Tecnológico de Monterrey

More Information

Social Presence :

Prographics :

Exp : 12 Location : México Job Level : Senior Designation : Executive Director Digital Supply Chain at Merck
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Insights For Selling To Dulce

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dulce is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Dulce

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Dulce move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Dulce take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Dulce

Personality Compatibility


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