Dushyant Srivastava
Login to view DISC.As CIO of first direct, Dushyant Srivastava is a digital transformation leader focused on creating scalable, secure, and AI-powered financial solutions. An alumnus of The London School of Economics and Political Science, his expertise covers large-scale systems integration, risk analysis, and mobile banking, honed through senior roles at HSBC and JPMorganChase.
His professional focus is intensely centered on leveraging technology to enhance the customer journey. He is passionate about the teams behind the technology, drawing inspiration from his global technology centers and emphasizing the importance of blending digital innovation with a human touch to maintain market leadership.
He led the technology strategy that resulted in first direct achieving the #1 Net Promoter Score (NPS) brand across all sectors in the UK.
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