Ebony Akkebala

Initiator
DISC Type : Di

ServiceNow Product Owner, Service Catalog & Virtual Agent at KPMG US

Atlanta Metropolitan Area, United States

Overview

Ebony has no verified overview

Personality Overview

Friendly Challenger

Risk-Accepting

Conviction Driven

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Ebony has no verified topics they care about

Media Appearances

Ebony has no verified media appearances

Work History

4-2024
ServiceNow Product Owner, Service Catalog & Virtual Agent at KPMG US
6-2022 - 4-2023
ServiceNow Developer at Synoptek
9-2020 - 6-2022
ServiceNow System Administrator at Wellstar Health System
7-2020 - 9-2020
ServiceNow Certified Instructor at TechBridge, Inc
1-2020 - 5-2020
ServiceNow Application Developer at Accenture

Education

2019 - 2019
Information Technology from TechBridge
2004 - 2009
Bachelor of Arts (B.A.) from Florida Agricultural and Mechanical University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Atlanta Metropolitan Area, United States Job Level : N/A Designation : ServiceNow Product Owner, Service Catalog & Virtual Agent at KPMG US
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Insights For Selling To Ebony

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ebony is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Ebony

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Ebony move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Ebony take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Ebony

Personality Compatibility


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