Eddie Khamphilay

Enthusiast
DISC Type : i

Vice President Operations at Caliber Financial Services

Kansas City Metropolitan Area, United States

Overview

Eddie has no verified overview

Personality Overview

Amiable & Agreeable

Optimistic

Consensus Focused

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Eddie has no verified topics they care about

Media Appearances

Eddie has no verified media appearances

Work History

12-2025
Vice President Operations at Caliber Financial Services
7-2021 - 12-2025
Sr Director, Special Operations at Caliber Financial Services
11-2018 - 7-2021
Customer Care Center Leader at JCPenney
2-2016 - 11-2018
Associate Director, Customer Care and Back Office at Home Credit US
8-2015 - 2-2016
Vice President, Recovery at Citi

Education

B.A from The University of Kansas

More Information

Social Presence :

Prographics :

Exp : 17 Location : Kansas City Metropolitan Area, United States Job Level : Senior Designation : Vice President Operations at Caliber Financial Services
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Insights For Selling To Eddie

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eddie is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Eddie

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Eddie move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Eddie take some risk or not?

  • They can take some low-probability risks if needed.

You And Eddie

Personality Compatibility


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