Eduardo Pepe Filho

Researcher
DISC Type : Cs

Chefe de cobrança at Banco Yamaha Motor do Brasil

São Paulo, São Paulo, Brazil

Overview

Eduardo Pepe Filho is the Collection Chief at Banco Yamaha Motor do Brasil, specializing in credit recovery, strategic planning, and business intelligence. Colleagues describe him as a competent, focused, dynamic, and determined professional who excels at developing people and managing teams.

He has a track record of implementing third-party collection services from the ground up, covering everything from planning and systems integration to strategy.

Personality Overview

Process Focused

ROI Seeker

Soft Communicator

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Credit Recovery
His current role and recent social media activity focus on building and leading the credit recovery and collection teams at Banco Yamaha Motor.
Data-driven Operations
Emphasizes the strategic extraction, manipulation, and use of data for management, referencing MIS and BI in his professional summary and posts.
Performance Management
Holds a certification in "Management by Results and Performance Indicators" and has a history of managing SLAs for internal and outsourced operations.

Media Appearances

Eduardo has no verified media appearances

Work History

1-2024
Chefe de cobrança at Banco Yamaha Motor do Brasil
4-2016 - 1-2024
Supervisor de Cobrança at Banco Yamaha Motor do Brasil
4-2012 - 3-2016
Consultor Técnico Empresarial at EPEPE Crédito, Cobrança, Estratégia e Informação
8-2011 - 4-2012
Collection Coordinator at CREFISA
5-2010 - 8-2011
Coordenador de Cobrança at Cred-System

Education

1994 - 2000
Bacharel from Universidade Paulista
1991 - 1993
Técnico from EMPSG Prof. Derville Allegretti

More Information

Social Presence :

Prographics :

Exp : 24 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Chefe de cobrança at Banco Yamaha Motor do Brasil
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Insights For Selling To Eduardo

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Use a presentation with information before getting into a live product walkthrough
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eduardo is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Eduardo

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Eduardo move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Eduardo take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Eduardo

Personality Compatibility


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