Eduardo is a Customer Operations Manager with extensive experience leading high-performance teams in service delivery. He holds an MBA in Project Management from Universidade Nove de Julho and is focused on operational efficiency and talent development. Colleagues describe him as dedicated, proactive, and ethical.
He is passionate about fostering a positive work culture centered on valuing human capital. Eduardo actively supports and promotes diversity, equity, and inclusion initiatives, while also showing a keen interest in how data, analytics, and AI are shaping future business strategies.
In a previous role, Eduardo successfully managed a diverse team of over 350 employees, including supervisors, technicians, and analysts.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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