Edward Malone

Commander
DISC Type : D

Manager, HR Shared Services Center at Navy Federal Credit Union

Pensacola Metropolitan Area, United States

Overview

Edward Malone is an experienced HR leader with over a decade in recruiting and human resources, currently serving as a Manager of HR Shared Services at Navy Federal Credit Union. Described by colleagues as hard-working, dedicated, and trustworthy, he holds a Bachelor of Arts from the University of Mount Union and certifications in Service Innovation and Customer Experience.

Originally from Ohio, Edward maintains strong connections to the state, often visiting family and sharing opportunities with his local network. He values thoughtful gestures and traditions, both in his personal life and at work, showing a deep appreciation for team morale and positive company culture.

While on a personal trip, he visited a chocolate shop he worked at during college to buy his teams favorite holiday treat.

Personality Overview

Strong-Willed

Impact-Driven

Candid & Clear

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They respond better to strong and respectful interactions.

Topics They Care About

Employee Experience
His posts highlight appreciating company culture and making personal gestures, like buying treats for his team, to boost morale. His certifications are in customer experience and service innovation.
Talent Acquisition
He has over 10 years of experience in recruiting, having managed teams responsible for hiring across IT, Cyber Security, Mortgage, and Branch Operations for a large enterprise.
HR Service Delivery
His current and previous roles as Manager and Assistant Manager of the HR Shared Services Center focus on optimizing HR operations and support for the organization.

Media Appearances

Edward has no verified media appearances

Work History

2-2024
Manager, HR Shared Services Center at Navy Federal Credit Union
9-2021 - 2-2024
Assistant Manager, HR Shared Services Center at Navy Federal Credit Union
10-2020 - 9-2021
Assistant Manager, Talent Acquisition at Navy Federal Credit Union
3-2018 - 10-2020
Supervisor, Talent Acquisition at Navy Federal Credit Union
5-2016 - 3-2018
Recruiter II/III at Navy Federal Credit Union

Education

8-1998 - 5-2002
Bachelor of Arts 2002 from University of Mount Union
1994 - 1998
High School from St Thomas Aquinas

More Information

Social Presence :

Prographics :

Exp : N/A Location : Pensacola Metropolitan Area, United States Job Level : N/A Designation : Manager, HR Shared Services Center at Navy Federal Credit Union
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Insights For Selling To Edward

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Edward is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Edward

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Edward move?

  • They can take decisions very fast if you manage to convince them.
  • Can Edward take some risk or not?

  • The risks don’t matter much to them.

You And Edward

Personality Compatibility


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