Eileen Quinones

Observer
DISC Type : ci

Customer Care Manager at Charter

New York City Metropolitan Area, United States

Overview

Eileen has no verified overview

Personality Overview

Assertive

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Eileen has no verified topics they care about

Media Appearances

Eileen has no verified media appearances

Work History

5-2016
Customer Care Manager at Charter
9-1991
Customer Service Manager at Spectrum (formerly Time Warner Cable)

Education

1980 - 1983
Business Administration and Management from Borough of Manhattan Community College
Business Administration and Management from Borough of Manhattan Community College

More Information

Social Presence :

Prographics :

Exp : 34 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Customer Care Manager at Charter
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Insights For Selling To Eileen

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eileen is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Eileen

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Eileen move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Eileen take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Eileen

Personality Compatibility


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