Ekram Haque

Observer
DISC Type : ci

Head of Operations at Word360

United Kingdom

Overview

Ekram Haque is an operations and commercial leader with over twelve years of experience scaling service organizations. He specializes in transforming complex operations into predictable, high-performing systems, having scaled teams from 10 to over 1, 500 and managed P&Ls of £15m+. He is also a certified PRINCE2 Practitioner.

He was a central part of a teams journey growing a company from fewer than 10 people to a global organization of over 2, 000.

Personality Overview

Curious

Example Seeker

Value Driven

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Scaling Operations
Has extensive experience building and scaling teams from 10 to over 1, 500, focusing on making performance predictable as complexity increases.
Pragmatic AI
Applies automation and AI to remove friction and improve customer experience, as seen in his role as Director of Programme for Enterprise AI Solutions.
Service Delivery
Focuses on aligning business strategy with service delivery to ensure quality and client experience remain consistent during large-scale growth.

Media Appearances

Ekram has no verified media appearances

Work History

10-2025
Head of Operations at Word360
4-2024 - 10-2025
Director of Programme (Enterprise AI Solutions) at Quantanite
4-2019 - 3-2024
Director Of Client Services at Quantanite
8-2016 - 4-2019
Director Of Operations at Quantanite

Education

Prince2 Practioner from University of Westminster

More Information

Social Presence :

Prographics :

Exp : 9 Location : United Kingdom Job Level : Mid-senior Designation : Head of Operations at Word360
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Insights For Selling To Ekram

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ekram is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Ekram

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ekram move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ekram take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Ekram

Personality Compatibility


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