Eliza Milson

Critic
DISC Type : C

SVP, Employee Experience & Operations at Publicis Groupe

New York, New York, United States

Overview

Eliza Milson is the SVP of Employee Experience & Operations at Publicis Groupe, where she leads global strategy for over 110, 000 employees. She specializes in creating scalable, human-centered, and tech-enabled talent solutions. She holds executive education certificates in leadership from Columbia Business School and in People Analytics from AIHR.

Eliza began her decade-long journey with Publicis Groupe in Paris and has been recognized for her exemplary French language skills. This international experience has shaped her global perspective in subsequent roles within the company.

She has progressed through multiple global roles within the same organization over the last 10 years, from director to SVP.

Personality Overview

Information Seeker

Objective Thinker

Critic

They don’t appreciate bells and whistles unless backed by data.  They like to do things independently and don’t look for support from others. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Global Employee Experience
Leads global strategy for onboarding, performance, and listening to enhance the experience for over 110, 000 employees in more than 100 countries.
AI in HR
Focuses on driving innovation through AI integration and digital delivery across global talent programs to create more effective, human-centered solutions.
People Analytics
Holds a professional certificate in People Analytics and previously led global HR reporting and analytics for the Groupe.

Media Appearances

Eliza has no verified media appearances

Work History

4-2025
SVP, Employee Experience & Operations at Publicis Groupe
10-2021 - 4-2025
VP, Employee Experience at Publicis Groupe
10-2019 - 12-2021
Talent Products and People Analytics Director at Publicis Groupe
1-2012 - 11-2012
Social Media Manager at NANNIES INCORPORATED
6-2009 - 7-2011
Private Patient Services Officer at St Vincent's Hospital

Education

9-2024 - 9-2024
High Impact Leadership from Columbia Business School Executive Education
2020 - 2020
People Analytics Certificate Program from AIHR | Academy to Innovate HR

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : Leadership Designation : SVP, Employee Experience & Operations at Publicis Groupe
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Insights For Selling To Eliza

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eliza is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Eliza

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Eliza move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Eliza take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Eliza

Personality Compatibility


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