Elizabeth L. Holder, Ed.D.

Inspirer
DISC Type : id

Adjunct Professor at Maryville University of Saint Louis

Philadelphia, Pennsylvania, United States

Overview

Dr. Elizabeth Holder is the System Director for Patient Experience at SSM Health, specializing in change leadership and operational excellence. An adjunct professor at two universities with a Doctorate in Education, she is described by peers as a dedicated and highly motivated advocate for team engagement and patient care.

Elizabeth is deeply committed to community service and mentorship. She is an executive board member of the National Association of Health Services Executives (NAHSE) St. Louis Chapter and an active member of the Delta Sigma Theta Sorority, which champions scholarship, service, and social action.

She developed and led a college preparedness and career readiness program aimed at improving the social determinants of health for youth in the community.

Personality Overview

Charming & Persuasive

Generous

Fast Adopter

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Patient Experience
Her entire career is focused on maximizing patient satisfaction through measurement, quality management, and standardizing experience programs across large healthcare systems.
Healthcare Leadership
As a System Director and Adjunct Professor, she is actively shaping healthcare administration. She is also on the executive board of the NAHSE St. Louis Chapter.
Youth Mentorship
She was the executive sponsor for a program she developed to provide college preparedness, career readiness, and health and wellness resources to community youth.

Media Appearances

Elizabeth has no verified media appearances

Work History

1-2023
Adjunct Professor at Maryville University of Saint Louis
9-2021
System Director, Patient Experience at SSM Health
1-2020
Adjunct Professor at Saint Joseph's University
12-2018 - 10-2021
National Director Patient Experience at Aramark Healthcare
12-2018 - 10-2021
Executive Sponsor Aramark Ignite at Aramark Healthcare

Education

2013 - 2017
Doctor of Education (EdD) from Saint Joseph's University
2003 - 2006
Master’s Degree from LaSalle University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Philadelphia, Pennsylvania, United States Job Level : Mid-senior Designation : Adjunct Professor at Maryville University of Saint Louis

Interested in

Sports

Basketball, Football, Brooklyn Nets, Los Angeles Lakers, New York Giants, Washington Commanders

Lifestyle

Authoring

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Insights For Selling To Elizabeth L.

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elizabeth L. is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Elizabeth L.

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Elizabeth L. move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Elizabeth L. take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Elizabeth L.

Personality Compatibility


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