Elliot Mace

Captain
DISC Type : DS

Head of Sales at Marlin Communications

Bristol, England, United Kingdom

Overview

Elliot is a highly experienced Head of Sales with over 20 years in B2B communications, specializing in UCaaS, CCaaS, connectivity, and cloud solutions. He holds a BSc Hons from the University of Portsmouth and is described by colleagues and clients as professional, customer-focused, and an expert in his field, known for his hands-on approach.

Outside of his professional life, Elliot is a keen golfer and a “fair-weather” cyclist. He is also a passionate and long-suffering supporter of Portsmouth Football Club, reflecting his connection to the area where he attended university. He recently celebrated his 50th birthday.

A client highlighted that Elliot was the only salesperson who used a portable demo kit, demonstrating his commitment to providing a clear and comprehensive solution.

Personality Overview

Consummate Professional

Decisive But Calm

Planner & Achiever

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Unified Communications
Specializes in helping businesses define their communications strategy using platforms like Microsoft Teams, 8x8, Ring Central, and Zoom.
Contact Centre CX
Actively discusses and promotes contact centre solutions, like Audiocodes Voca, to enhance the customer experience for businesses.
Legal Sector Tech
Shows a specific focus on the legal industry by participating in events and working with numerous clients within the legal sector.

Media Appearances

Introducing Elliot Mace, Head of Sales - Marlin Communications. Featured in Marlin Communications Blog

See Now

Work History

1-2025
Head of Sales at Marlin Communications
1-2024 - 12-2024
Sales Director UCC at Croft
3-2017 - 10-2023
Head Of Sales at Blackstar Solutions Ltd
9-2016 - 10-2018
Self Employed Consultant at Mace Technology Consulting Ltd.
2-2016 - 9-2016
Senior Sales Consultant at Prodec Networks

Education

1995 - 1998
BSc Hons from University of Portsmouth

More Information

Social Presence :

Prographics :

Exp : 26 Location : Bristol, England, United Kingdom Job Level : Mid-senior Designation : Head of Sales at Marlin Communications
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Insights For Selling To Elliot

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elliot is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Elliot

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Elliot move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Elliot take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Elliot

Personality Compatibility


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