Ellis Yentzer

Enthusiast
DISC Type : i

Customer Service Manager at Piedmont Airlines

Washington DC-Baltimore Area, United States

Overview

Ellis has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Ellis has no verified topics they care about

Media Appearances

Ellis has no verified media appearances

Work History

5-2022
Customer Service Manager at Piedmont Airlines
3-2021 - 5-2022
Customer Service Agent at Piedmont Airlines
3-2021
Intelligence Specialist First Class Petty Officer at United States Strategic Command
10-2014 - 3-2021
Fire Controlman First Class Petty Officer at US Navy

Education

8-2021 - 8-2022
Associate of Arts - AA from HACC, Central Pennsylvania's Community College
2015 - 2016
NEC 1136 from Center for Surface Combat Systems Dam Neck

More Information

Social Presence :

Prographics :

Exp : 11 Location : Washington DC-Baltimore Area, United States Job Level : Middle Designation : Customer Service Manager at Piedmont Airlines
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Insights For Selling To Ellis

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ellis is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ellis

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Ellis move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Ellis take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ellis

Personality Compatibility


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