Elodie Eraville in

Elodie Eraville

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Global CRM Project Manager - Consultant via Teaminside at CHANEL
📍 Paris, Île-de-France, France

Elodie Eraville is a Global CRM Project Manager Consultant at CHANEL, specializing in the luxury cosmetics and fashion sectors. Her expertise lies in developing customer-centric strategies and managing digital projects in demanding environments, with previous experience at Dior and Balmain. She holds a degree from Université Paris-Est Marne-la-Vallée.

Profoundly stimulated by the intersection of luxury and digital, Elodie possesses a strong business and client-focused vision. She demonstrates creativity and strong communication skills, aspiring to contribute to modern, ambitious companies. She follows major industry players like Richemont and Coty, reflecting her deep engagement with the sector.

She successfully pivoted her career from tourism and customer service into specialized CRM and project management for world-renowned luxury brands.

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Experience
9 Years
Current Role
Global CRM Project Manager - Consultant via Teaminside
Job Level
Middle
Location
Paris, Île-de-France, France
Personality Overview

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Priorities

Topics Elodie cares about

CRM in Luxury
Her entire career is focused on CRM within the luxury goods sector, including roles at Chanel, Parfums Christian Dior, and Balmain.
Client Journey
She has direct experience creating and managing client journeys and adapting them to different target audiences, particularly during her time at Cushman & Wakefield.
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Career

Work history

4-2024
Global CRM Project Manager - Consultant via Teaminside
CHANEL
4-2024
CRM Project Manager
TEAMINSIDE
5-2022 - 12-2023
CRM Campaign Manager
Cushman & Wakefield
9-2019 - 5-2022
Chef de projet CRM
Balmain
11-2017 - 9-2019
Chef de projet e-commerce et service client
Balmain
In the press

Media appearances

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Education
10-2010 - 7-2011
Licence
Université Paris-Est Marne-la-Vallée
2008 - 2010
BTS VENTES ET PRODUCTIONS TOURISTIQUES
EFHT Ecole Française de tourisme
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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