Elsa Leduc

Energizer
DISC Type : I

Head of M&S Food CRM, Design & Digital Content at Marks and Spencer

London, England, United Kingdom

Overview

Elsa has no verified overview

Personality Overview

Informal

Believer

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Elsa has no verified topics they care about

Media Appearances

Elsa has no verified media appearances

Work History

5-2023
Head of M&S Food CRM, Design & Digital Content at Marks and Spencer
4-2022 - 5-2023
Head of CRM & Personalisation at Marks and Spencer
10-2018 - 4-2022
Senior CRM & Loyalty Manager at Marks and Spencer
7-2018 - 10-2018
CRM & Loyalty Consultant at Capgemini Consulting
7-2013 - 6-2018
CRM & Loyalty Manager at Marks and Spencer

Education

2008 - 2008
International Marketing (summer session) from Harvard University
2007 - 2008
Marketing Strategy from RWTH Aachen University

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of M&S Food CRM, Design & Digital Content at Marks and Spencer
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Insights For Selling To Elsa

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elsa is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Elsa

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Elsa move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Elsa take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Elsa

Personality Compatibility


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