Emilia Pessis García in

Emilia Pessis García

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Líder de Customer Experience at Soprole
📍 Gran Santiago, Región Metropolitana de Santiago, Chile

Emilia Pessis García is the Customer Experience Leader at Soprole, with a strong background in e-commerce and marketing from her time at both Soprole and CCU. A graduate of Commercial Engineering from Universidad de los Andes, she is certified in Power BI, underscoring her data-driven approach.

She has an interest in major global consumer brands like The Walt Disney Company and PepsiCo. Her personal development includes international experience, having studied English in Brisbane, Australia, suggesting an appreciation for diverse cultures and perspectives.

Emilia was recognized for academic excellence by the Universidad de los Andes for two consecutive years.

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Experience
9 Years
Current Role
Líder de Customer Experience
Location
Gran Santiago, Región Metropolitana de Santiago, Chile
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Emilia cares about

Customer Loyalty
Her current role is dedicated to leading processes that enhance customer experience, directly aiming to achieve high levels of satisfaction and long-term loyalty.
E-commerce Strategy
She has a proven track record of leading B2B e-commerce strategy, development, and marketing campaigns at large companies like Soprole and CCU.
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Career

Work history

1-2026
Líder de Customer Experience
Soprole
8-2024
Líder Customer Service Canal Tradicional
Soprole
3-2021 - 8-2024
Líder de E-Commerce
Soprole
10-2020 - 3-2021
Líder de Marketing E-COMMERCE
CCU
9-2019 - 3-2021
Ingeniero de Marketing E-Commerce
CCU
In the press

Media appearances

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Education
2012 - 2016
Ingeniería Comercial
Universidad de los Andes (CL)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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