Emma Birt

Commander
DISC Type : D

Security, Compliance and IT Operations Manager at Weetabix

United Kingdom

Overview

Emma Birt is the Security, Compliance & IT Operations Manager at Weetabix, leveraging 17 years in IT support and service delivery, and 3 years in IT security. She is skilled in establishing and managing service desks and technical support teams. Emma holds certifications in ITIL Foundation V4 and SDI - Service Desk Manager (SDM).

Emma is passionate about ensuring quality service delivery that supports business needs. She is described as proactive, thorough, and professional by her colleagues. Her interests include companies like The Bicester Collection and Post Consumer Brands.

People often call her thorough and dependable.

Personality Overview

Candid & Clear

Impact-Driven

Risk-Taker

They respond better to strong and respectful interactions.  They are less concerned about the product and more about its potential impact. They put a lot of effort into ensuring personal success.

Topics They Care About

IT Service Management
Emma has extensive experience in ITIL, incident, problem, and change management, demonstrating a strong commitment to service excellence.
IT Security & Compliance
Her current role and previous position as IT Security & Compliance Manager at Weetabix highlight her focus on this critical area.
Team Leadership
Emma has a proven track record of establishing and managing service desks and technical support teams, along with leadership experience at Travis Perkins.

Media Appearances

Emma has no verified media appearances

Work History

4-2025
Security, Compliance and IT Operations Manager at Weetabix
3-2021 - 4-2025
IT Security & Compliance Manager at Weetabix
2-2019 - 3-2021
IT Support Manager at Weetabix
1-2018 - 1-2019
Interim Service Desk Manager at Travis Perkins plc
8-2013 - 1-2019
Service Desk Team Leader at Travis Perkins

Education

GCSE from Rushden School
NVQ 2 from Tresham College

More Information

Social Presence :

Prographics :

Exp : N/A Location : United Kingdom Job Level : N/A Designation : Security, Compliance and IT Operations Manager at Weetabix
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Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Emma

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • If convinced, they can reach decisions quite fast.
  • Can Emma take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Emma

Personality Compatibility


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