Emma Lord in

Emma Lord

Observer · DISC type ic
Client Success Manager at Constructive Software
📍 Greater Perth Area, Australia

With over eight years of experience in the residential building industry, Emma is a dedicated Client Success Manager at Constructive Software. She is passionate about ensuring builders maximize software efficiencies and deliver an exceptional customer experience throughout the entire build journey.

Emma spearheaded the launch of Constructive Softwares first-ever client-branded mobile app with New Choice Homes, a key milestone for the company.

Read the full overview →
Experience
14 Years
Current Role
Client Success Manager
Job Level
Middle
Location
Greater Perth Area, Australia
Personality Overview

How Emma shows up

Example Seeker
Curious
Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Priorities

Topics Emma cares about

Construction Tech
She is passionate about helping builders leverage software and has launched new features like maintenance portals and client-centric mobile apps.
Customer Experience
Her current role and past position as a Customer Experience Manager highlight her focus on driving an exceptional journey for builders' clients.
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Career

Work history

10-2021
Client Success Manager
Constructive Software
10-2019 - 10-2021
Customer Experience Manager
Webb and Brown-Neaves
2-2018 - 10-2019
Client Services Team Leader
Webb and Brown-Neaves
11-2016 - 2-2018
Prestart Consultant
Webb and Brown-Neaves
2-2011 - 4-2013
Administrative Assistant
Tsokos Property
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Emma has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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