Maarja Anton

Pioneer
DISC Type : isd

Customer Relations Officer at Smart Solutions Technologies - SST

Tallinn, Harjumaa, Estonia

Overview

Maarja Anton is a Client Relations Officer at Smart Solutions Technologies (SST), specializing in managing expectations for large-scale IT projects. A graduate of Tallinn University with a BBA, she previously supported SSTs market entry into Estonia and worked with enterprise clients across the Baltic and Nordic regions.

Maarja thrives in environments that value intentional communication and calm execution. She is interested in major enterprise technology companies like IBM and Oracle, suggesting a focus on large-scale corporate IT solutions.

Unique fact: Maarja believes the root cause of most IT problems isnt technology, but the silent, incorrect assumption that someone else is responsible.

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Proactive IT Philosophy
Believes major IT issues stem from human assumptions about responsibility, not just technical failures, advocating for a people-centric approach to support.
Client Expectation Management
Her role centers on ensuring clients, delivery teams, and partners remain aligned, preventing small misunderstandings from becoming larger issues on scaling projects.
International Business
Assisted with her company's market entry into Estonia and has experience engaging with enterprise clients across the Baltic and Nordic regions.

Media Appearances

Maarja has no verified media appearances

Work History

1-2024
Customer Relations Officer at Smart Solutions Technologies - SST
7-2023 - 12-2023
Client Support & Business Development Intern at Smart Solutions Technologies - SST

Education

1-2019 - 1-2022
Bachelor of Business Administration - BBA from Tallinn University

More Information

Social Presence :

Prographics :

Exp : 2 Location : Tallinn, Harjumaa, Estonia Job Level : N/A Designation : Customer Relations Officer at Smart Solutions Technologies - SST
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Insights For Selling To Maarja

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maarja is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Maarja

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Maarja move?

  • They are generally fast movers and can take quick decisions
  • Can Maarja take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Maarja

Personality Compatibility


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