Emmie Riley in

Emmie Riley

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Manager of Customer Enablement at Residex®
📍 Seattle, Washington, United States

Emmie Riley is the Manager of Customer Enablement at Residex®, specializing in technology for senior living. Described as "stellar" with clients, she built her career from being the founding customer success hire at Kevala to leading teams post-acquisition. She holds a Bachelors Degree in Kinesiology from Western Washington University.

Outside of her tech career, Emmie has a deep-rooted background in health and wellness. Her previous experience as an Exercise Specialist and Rehabilitation Specialist, along with certifications in personal training, reflects a strong personal interest in fitness and physical therapy.

Emmie took full ownership of the customer success path at a startup, setting the tone for the entire team from its inception.

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Experience
9 Years
Current Role
Manager of Customer Enablement
Job Level
Middle
Location
Seattle, Washington, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Emmie cares about

Customer Enablement
Her career has focused on customer success, building teams and processes from the ground up to address client needs and pain points effectively.
Senior Living Tech
Works at the intersection of technology and senior care, attending industry events like Argentum to improve workforce standards and resident care.
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Career

Work history

8-2025
Manager of Customer Enablement
Residex®
8-2024
Senior Customer Success Manager, Implementation Lead
Kevala
12-2021 - 9-2024
Customer Success Manager
Kevala
3-2021 - 12-2021
Customer Success Associate
Kevala
6-2019 - 2-2021
Exercise Specialist
Vida Integrated Health
In the press

Media appearances

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Education
2012 - 2016
Bachelor’s Degree
Western Washington University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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