Eric Esguerra

Collaborator
DISC Type : is

Vice President, Customer Service & Operations at Miele

Greater Toronto Area, Canada

Overview

Eric has no verified overview

Personality Overview

Good Listener

Appreciative

Fair-minded

They are more likely to go for proven solutions.  Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Eric has no verified topics they care about

Media Appearances

Eric has no verified media appearances

Work History

10-2011
Vice President, Customer Service & Operations at Miele
2011
Director, Customer Service & Operations at Miele
2008 - 2011
Director, Customer Care at Staples Advantage
1995 - 2008
Senior Manager, Customer Porting and Technical Support at Rogers Communications

Education

1992 - 1996
Bachelor of Arts from York University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Greater Toronto Area, Canada Job Level : Senior Designation : Vice President, Customer Service & Operations at Miele
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Be visibly appreciative of their actions during your interactions
  • Show genuine interest in solving their problems
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t sound very transactional
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Eric

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Eric take some risk or not?

  • It is unlikely that they will take many risks.

You And Eric

Personality Compatibility


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